Customer care

Your package will be delivered within 2-10 days working days after our place an order. We ship our parcels with La Poste and a signature is requested on receipt.

Depending on weight/size, required time and cost, we use what’s suitable and cost saving for you. For international options, there may be a customs clearance charges upon the country and remain at recipient’s.

Once you order has been dispatched, we will send you an email with a easy tracking link to follow your order until delivery.

Service Time Cost
France – Standard 3-5 days 2 Euros
Europe – Standard 5-10 days 5 Euros
International 5-10 days According to the destination

Unopened/Unused articles can be returned to us within 7 days of purchase (at your own expense) so you can receive a full refund of the item once received. Before you post it, please contact our Customer service to get help arranging the return.

Once received, our team will inspect the goods to make sure it’s not damaged. The refund of the returned items will be made within 1-3 working days to the card used for the original purchase.

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